Privacy Policy

Chaplins Garden Machinery Ltd (CHAPLINS GARDEN MACHINERY) is committed to protecting any information that you may provide us and recognizes the importance of disclosing how we treat information about you that we may receive from this Website.


In general, you can visit this Website without telling us who you are or revealing any information about yourself. Our Web servers may collect the domain names, not the e-mail addresses, of visitors. In addition, there are portions of this Website where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address. You may refuse any request for personal information. This Website is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

Information Collected

There are three main levels of information collected at this Website. The first is all areas of the Website accessible to the general public without registration being required by the user. At this level no information is collected from the user apart from perhaps the domain names or Internet Protocol addresses of the visiting user. At this level no cookies are deposited on the user’s computer. On the second level registration is requested and information is collected through this registration process such as name, address, email address, and product interest. The user may opt out of any future emails by indicating so during the registration. At this level session cookies are typically used to identify you upon your return, which allows CHAPLINS GARDEN MACHINERY to enhance the Website for a more enriching experience. The third level of information collection is restricted only to qualified users such as authorised distributors given the real-time, sensitive nature of the information. At this level session cookies are typically used. They expire when you close your Web browser.

Use of Collected Information

Domain name information that we collect is not used to personally identify you. It is used to measure viewer statistics, such as the number of viewers that visit the Website, average time spent on the Website, pages viewed, etc. We use this information to measure the use of our Website and to improve the content of our Website. CHAPLINS GARDEN MACHINERY does not share, sell, or lease personal information about you to any third party at any time. CHAPLINS GARDEN MACHINERY will release information about you if you direct it to do so, if CHAPLINS GARDEN MACHINERY is required by law to do so, or in other legally limited circumstances. If you register with CHAPLINS GARDEN MACHINERY online, we may use your information to provide you with custom information about CHAPLINS GARDEN MACHINERY’s offerings in support of your business needs unless you opt out. This information may be shared with other CHAPLINS GARDEN MACHINERY businesses, but only if necessary, to fulfil your request or for related purposes.

Security of Collected Information

CHAPLINS GARDEN MACHINERY maintains strict physical, electronic, and administrative safeguards to protect your personal information from unauthorised or inappropriate access, including the secure socket layer. CHAPLINS GARDEN MACHINERY restricts access to information about you to those CHAPLINS GARDEN MACHINERY workers who need to know the information to respond to your inquiry or request.